Comments on: Samanage Service Desk Review https://www.itsmdaily.com/samanage-service-desk-review/ Product news, reviews and know how for IT Professionals Sat, 22 Feb 2014 15:17:49 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Doron Gordon https://www.itsmdaily.com/samanage-service-desk-review/#comment-55 Sat, 22 Feb 2014 15:17:49 +0000 http://www.itsmdaily.com/?p=2154#comment-55 Thanks for the review Erik. It is great you mentioned some of the “smarts” that goes behind the scene with software classification, risk detection and auto-tagging of relevant content from your service desk, to name a few. And as you clearly noted, the UI and experience is where we focus a lot of our attention.

With regards to a CMDB – we’re planning to introduce one later this year.

Doron

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